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FAQs

Nails

Will Sheshinely nails look natural?

Sheshinely nails are made with a high-performance material that’s flexible, like your natural nails. A slim tapered cuticle creates a weightless contoured fit, resulting in the most seamless natural look.

Is Sheshinely Press-on Manicure and Pedicure waterproof?

Yes! You can wash dishes, shampoo your hair, shower and even swim while wearing Sheshinely.

We recommend purchasing semi-solid gel, which does not require UV light. It provides better adhesion between the wearable nails and your natural nails, lasting for up to 14-20 days. To purchase, please click the link.

What if my nail size is in between the Sheshinely nail sizes?

If your nails are between sizes, for the 10-piece set, we recommend choosing a smaller size. For the 24-piece set, there's no need to worry, as it includes a variety of sizesβ€”just choose the one that fits best.

Ordering

Can I cancel my order?

We completely get it, we change our minds too! Generally, please contact us within 12 hours after placing your order. If the order has not yet been processed, we can assist you with the cancellation. Our contact email is service@sheshinely.com. Please understand that our wearable nail products are handmade, and once production begins, cancellations will no longer be possible.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

Currently, we can ship to most countries around the world. However, some countries or regions may have restrictions due to specific international situations or internal national circumstances, which are beyond our control. We appreciate your understanding. For detailed shipping information, please refer to the "Shipping and Delivery"

How long will it take to receive my order?

Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while Some complex or less common styles may require additional production time. Shipping time depends on the shipping method you selected. For more information, please checkShipping & Delivery.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.